Frequently Asked Questions
What kind of information do I need to provide for you to quote/ undertake my project?
You may have also detailed your own brief/ specification and thought about the finishings for your project (such as taps, tiles, floor finishes etc.). If you have these in mind already, please let us know so that we can include them in your quote.
Do you offer a free quote?
For prospective buyers looking to buy a property we provide the same service but charge a small fee for our time.
What details will the quote include?
How long are quotes valid for?
Do you have a contract?
What are your payment terms?
All payments must be made by bank transfer only within 7 days of the invoice.
We charge VAT. This will be clearly indicated on your initial quote and on the payment schedule.
Can we look at some of your projects/ contact former clients?
How long from accepting the quote until you can start the work?
We will however be able to give you an indication of when we can start and how long the project is likely to take at the time of producing the quote for you.
Can you help us with our planning application and Building Control inspection?
We are also very experienced with the planning application process. We can provide verbal advice and guidance for planning applications although we will not be able to fill out your application for you.
Who manages the project?
Who manages extra tradespeople brought in to the job?
If you bring other tradespeople in on the project, we will be happy to liaise with them and work with them but you will be responsible for paying them and overseeing their work.
Do you source all the materials for the project?
If you would like us to research and source finishing materials there would be an extra charge.
Do all of your tradespeople have the relevant accreditation?
All of the tradespeople and contractors we use have the relevant accreditation including Gas Safe, HETAS, ELECSA/NICEIC, OFTEC, FENSA etc
Do you work with Listed Buildings?
Are you insured?
Yes. We are insured up to a value of £10 million.
If we haven’t answered your question or you would like more information, please do not hesitate to give us a call on 07720 542006 or send an email by clicking the button below.